Privacy Policy

1. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational purposes. When updates are made, we will revise the "Effective Date" above. In the event of material changes, we may provide additional notice, such as by email or in-app notifications. Your continued use of the Services following any updates indicates your acceptance of the revised Privacy Policy.

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2. Information We Collect

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We collect information in several ways, including directly from you, automatically through your interactions with the Services, and from third-party sources.

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a. Information You Provide Directly Personal Information: Your name, date of birth, gender, address, phone number, email address, and other details provided during registration or communications with us. Payment Information: Credit card details, billing information, and insurance data for processing payments or claims. Health Information: Your medical history, treatment details, prescriptions, and other health-related data. Employment Information (if applicable): Professional details such as job title or work experience for job-related services. Communications: Information shared when you contact us via email, chat, surveys, or other methods.

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b. Information We Collect Automatically Device Information: Your IP address, browser type, operating system, device identifiers, and mobile network information. Usage Information: Interactions with the Services, including pages viewed, links clicked, and session duration. Location Information: Precise location data, with your consent, to provide personalized features.

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c. Information from Third-Party Sources We may obtain information from external partners, such as healthcare providers, pharmacies, payment processors, or insurance companies, to deliver or enhance our Services.

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3. How We Use Your Information

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We use your information to provide, improve, and personalize the Services, as well as to comply with legal requirements.

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a. To Provide and Manage Our Services Account Management: Creating and managing your user account, verifying your identity, and processing payments. Healthcare Services: Facilitating telehealth consultations, treatment plans, and prescription management in accordance with the Consent to Treat Agreement.

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b. To Improve and Personalize Your Experience Service Optimization: Analyzing how you use the Services to enhance features and functionality. Personalized Content: Recommending relevant health services and information tailored to your preferences.

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c. To Communicate with You Service-Related Communications: Important notifications about your account, changes to the Services, or security updates. Marketing Communications: With your consent, we may send promotional offers, newsletters, or other marketing content. You can opt out at any time.

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d. To Ensure Security and Legal Compliance Security Measures: Monitoring and protecting the Services against fraud and unauthorized access. Legal Obligations: Complying with applicable laws and regulatory requirements.

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4. Sharing Your Information

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We do not sell your personal information. However, we may share it under the following circumstances:

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a. Service Providers We share information with third-party service providers who assist with operations such as payment processing, IT services, and customer support. These partners are required to protect your information and only use it to provide the services requested.

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b. Healthcare Providers Your health information may be shared with licensed healthcare professionals and pharmacies involved in your care to deliver telehealth services, prescriptions, and related treatments.

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c. Legal Compliance and Protection We may disclose information if required by law or to protect our legal rights, prevent fraud, or safeguard public safety.

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d. Business Transfers If Every Health LLC undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to this Privacy Policy.

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5. Payment Information and Recurring Billing:

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We may collect and store your payment details, including credit card or insurance information, to facilitate transactions related to your treatment. If you enroll in an ongoing treatment plan, recurring charges will apply as outlined in our Recurring Billing Policy within the Terms of Use. All financial data is handled securely in compliance with applicable privacy and security standards. For more information, please review the Terms of Use and the billing policy section therein.

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6. Cookies and Tracking Technologies

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We use cookies, web beacons, and other tracking technologies to provide and personalize the Services. You can manage your cookie preferences through your browser settings.

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7. Your Rights and Choices

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Depending on your location, you may have the following rights:

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• Access and Correction: View and update your personal information by logging into your account.
• Deletion: Request deletion of your information, subject to legal and operational requirements.
• Opting Out of Marketing: Unsubscribe from promotional communications through your account settings or by contacting us.

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8. Data Security

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We implement reasonable safeguards to protect your personal information, including encryption, firewalls, and secure access controls. However, no system can guarantee complete security. If you suspect unauthorized access to your account, contact us immediately.

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9. HIPAA Compliance

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We are committed to safeguarding your Protected Health Information (PHI) in compliance with HIPAA.

Use of PHI: PHI may be used for treatment, payment, and healthcare operations.

Confidentiality: Your PHI will not be disclosed without your consent, except as permitted by law.

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Your Rights: Access, correct, or request an accounting of your PHI as described in our HIPAA Notice of Privacy Practices.

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10. Children’s Privacy

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The Services are not intended for users under 13 years of age. If we become aware that we have collected information from a child under 13, we will delete it promptly.

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11. International Data Transfers

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We may transfer your information to third-party service providers located outside the United States. By using our Services, you consent to this transfer, recognizing that privacy laws may vary by country.

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12. Retention of Your Information

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We retain your personal information for as long as necessary to provide the Services and meet legal requirements.

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13. Links to Third-Party Websites

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Our Services may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

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14. Contact Us

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For questions or concerns, contact us at:

Email: info@everymeds.com

Address: Every Health LLC, 30 N. Gould St. 7182, Sheridan, WY 82801

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By continuing to use our Services, you agree to the practices outlined in this Privacy Policy.