Every Health
Every Health California Privacy Notice
Last updated: December 22nd, 2024
California Privacy Notice
This California Privacy Notice (“Notice”) is in addition to, and incorporated into, the Privacy Policy of Every Health and its owners and affiliates (collectively, “we,” “us,” or “our”) and applies to personal information that we collect online or offline from California residents (“consumers” or “you” or “your”).
Information We Collect
We have collected the following categories of personal information from consumers within the last twelve (12) months:
- Identifiers and Contact Information, such as your name, postal address, telephone number, or email address.
- Medical and Financial Information, such as your credit card, debit card, or health plan details.
- Protected Classifications, such as age, gender, race, medical condition, and disability.
- Commercial Information, such as records of products or services you have purchased.
- Internet or Network Activity, such as browsing history, search history, or interactions with our website.
- Geolocation Data, such as your physical location or movements.
Use of Personal Information
We use personal information for one or more of the following business purposes:
- To provide our products and services, such as processing claims and fulfilling orders.
- To provide patient care and customer service, including responding to inquiries and verifying your identity.
- To analyze and improve our products and services.
- For marketing purposes, such as sending you email alerts about products or services that may interest you.
- To maintain security, including detecting security breaches or fraudulent activity.
- To keep our website and other services functioning properly.
- To comply with legal obligations.
- To protect our rights, property, and safety, or those of others.
We do not sell personal information.
Sharing of Personal Information
We may share personal information with third parties for business purposes, such as pharmacies to fill prescriptions, marketing partners, advertising networks, service providers, and data storage companies. We require service providers to protect personal information and use it only for the services they provide to us.
In the past twelve (12) months, we have shared the following categories of personal information with third parties:
- Identifiers and Contact Information with service providers, pharmacies, healthcare providers, product providers, distributors, social networks, and marketing partners.
- Medical and Financial Information with service providers, pharmacies, healthcare providers, product providers, distributors, social networks, and marketing partners.
- Protected Classifications with service providers, pharmacies, healthcare providers, product providers, distributors, social networks, and marketing partners.
- Commercial Information with service providers.
- Internet or Network Activity with service providers.
- Geolocation Data with service providers.
Your Rights and Choices
This section describes your privacy rights and how to exercise them.
- Right to Know – You have the right to request details about the personal information we collect, including the sources, purposes, and third-party sharing.
- Right to Delete – You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Opt - Out of the Sale of Personal Information – We do not sell personal information.
- Right to Non-Discrimination – You have the right not to be discriminated against for exercising your rights.
Submitting Requests to Know and Delete Personal Information
You may submit a request to know or delete your personal information by:
- Emailing us at ask@everymeds.com
- Visiting our website and using the contact link
To process your request, we must verify your identity by requesting certain information, such as contact details, account information, or health information. You may also designate an authorized agent to act on your behalf by providing written authorization.
Parents or legal guardians may submit requests on behalf of children under the age of 13. Additional verification may be required.
You may submit up to two requests within a 12-month period.
Response Timing and Format
We will confirm receipt of your request within 10 business days and provide details on processing, verification, and expected response times.
Changes to Our Privacy Notice
We may update this Notice at any time. However, we will not use previously collected personal information for materially different purposes without obtaining your explicit consent.